KOEL App Privacy Policy

This Privacy Policy describes how your personal information is collected, stored, used and shared when you visit or make a purchase with us.

KOEL Studio Pte. Ltd. handles all personal data in accordance with applicable personal data protection laws. KOEL concludes agreements with customers and suppliers on the use, purchase and sale of various services and products. When a customer uses or purchases KOEL’s services or products, and provides personal data, the customer also consents to the processing of their personal data by KOEL in accordance with the purpose for which the data was provided. The same applies to any personal data provided to KOEL by suppliers. This data is collected and used by KOEL when a customer uses or purchases services/products, or when suppliers provide products or services to KOEL, primarily through e-commerce transactions, social media, e-mail, newsletter subscriptions or publicly available information.

Collection & Use of Personal Information
We collect Personal Information you enter on or through our digital service. KOEL typically collects the following personal data:

  • Name, password, email address and other common non-sensitive personal data
  • Payment card information
  • Location details
  • Third-party account credentials (for example, log-in credentials for Facebook, Twitter, Google and other third party sites)
  • Information associated with your use of the application in order to make personalised recommendations

How KOEL will use your personal information:

We will use the information that we collect to fulfil any orders placed through the digital services (including processing your payment information, and providing you with invoices and/or order confirmations). Additionally, this personal information will be used to:

  • Communicate with you about new products
  • Respond to your requests
  • Improve our products and services
  • Access personal data and request a copy of such information
  • Request correction and updating of personal data
  • Demand the deletion of personal data, subject to law
  • Withdraw a consent to process personal data, subject to law
  • Screen orders for potential risk or fraud
  • When in line with the preferences you have chosen, provide you with information or advertising relating to our products or services

Data Retention
When you place an order through our digital services, we will hold your order information for our record unless or until you perform the action of deleting this information. We will retain your personal information while you have an account with us and thereafter for as long as we need it for purposes not prohibited by applicable law.

Rejection of Requests
KOEL reserves the right to reject any requests of processing personal data which are of a harassing or repetitive nature, which require disproportionate technical measures, which impact the protection of other customers’ or suppliers’ personal data, or where it would be disproportionately resource-demanding or highly complicated to accommodate the request.

Personal Data Protection
KOEL protects personal data from unauthorized disclosure. Only KOEL employees who require access to the personal data in connection with their job function have access to it. In some cases, KOEL may be required by law or by order of a public authority to transfer personal data.

Sharing of Personal Information
Personal information will only be shared by KOEL to provide or improve our products, services, and to contact you about our services. We may access, read, preserve, disclose or release personal information when we believe that release is necessary to comply with law and enforce or apply our Terms of Use, or protect the rights, property, or safety of KOEL, our employees, our users, or others.

Marketing
If you are subscribed to our mailing list, you will receive occasional updates about our latest content, products or services, and special offers and discounts. In addition, you will receive updates and offers from suppliers that are in collaboration with KOEL. All subscribers have the option to opt out of receiving such updates.

Usage of App
KOEL may feature pictures, articles, information, digital images, text, data, contests, promotions, survey, advertising, logos, trademarks and other forms of content. This content can be viewed, transferred, shared and stored by members of the public. However, ownership of this content belongs exclusively to KOEL, unless it is stated otherwise. Content extracted, used and shared on any platforms is only permitted with our prior permission and subject to providing proper credits to KOEL. KOEL reserves the right to pursue legal action against unauthorized usage of our content or digital service for any purpose.

Cookies Policy
KOEL uses cookies. A cookie is a small text file which the browser stores on your computer or device. It is not a program and cannot contain a virus. Cookies are used for personal settings, website functionality and targeted marketing. You can choose to delete cookies from your browsers, block cookies, or set the browser to request your permission to accept cookies.

Changes
We may update this privacy policy time to time in order to reflect, and/or if any changes are required to our practices or for other operational, legal or regulatory reasons

Contact Us
For more information about our privacy practices, or if you would like to provide some feedback or complaints, please contact us through contact@koel-magazine.com.